Acknowledging A Hot Sheet
To acknowledge a Hot Sheet
- Select Dashboards, and then select Customer Experience Dashboard from the Dashboards droplist.
- Click on the Recently Delivered graphic.
- Select a workfile with a Review Hot Sheet To Do status, and then select Acknowledge from the mini-toolbar. The Acknowledge Hot Sheet screen opens.
- Enter follow up comments in the field, and then click OK. The workfile is removed from the Search Results pane.