Acknowledging A Hot Sheet

To acknowledge a Hot Sheet

  1. Select Dashboards, and then select Customer Experience Dashboard from the Dashboards droplist.
  2. Click on the Recently Delivered graphic.
  3. Select a workfile with a Review Hot Sheet To Do status, and then select Acknowledge from the mini-toolbar. The Acknowledge Hot Sheet screen opens.
  4. Enter follow up comments in the field, and then click OK. The workfile is removed from the Search Results pane.